Identification and Contact Details of the Seller

The website https://tridgent.com (hereinafter referred to as « the Site ») is owned by TRIDGENT MULTISERVICES LLC (hereinafter referred to as « the Seller »), whose registered office is located in Phoenix, Arizona, USA.
Business License Number: 61-2217993
Email: contact@tridgent.com

1. Scope of Application

1.1 These General Terms and Conditions of Sale (GTC) apply to all orders placed on Tridgent.com concerning:

  • Online or in-person courses
  • Translation services
  • Subscriptions for training programs

1.2 The GTC may be modified at any time by the Seller, and the applicable conditions are those in effect on the date of the order.

2. Acceptance of the General Terms and Conditions of Sale

2.1 Any order placed on the Site or any subscription to a service implies the unconditional acceptance of these General Terms and Conditions of Sale.

2.2 The user acknowledges having read the GTC before placing an order or subscribing and agrees that these conditions are enforceable against them.

3. Orders and Subscriptions

3.1 Order for Courses or Services: To place an order, the user must be of legal age and capable of entering into contracts. Once the online purchase process is completed, the user will receive an order confirmation via email. This email constitutes a contract between the Seller and the user.

3.2 Subscription to a Service: Subscribing to our training programs provides access to the educational content and services specified on the offer page. The user can access the services after payment validation.

3.3 Subscription Terms: The user may subscribe to an annual subscription. The subscription automatically renews at each chosen period unless canceled according to the provisions defined in Article 7.3.

3.4 Order Modification: Once the order or subscription is confirmed, the information provided (email address, username, content of the ordered training) cannot be modified.

4. Prices and Payments

4.1 Prices for courses, services, and subscriptions are indicated in US dollars (USD) and may be changed at any time without prior notice.

4.2 Payment is made online through the payment methods available on the Site. All payments are secure and processed by systems compliant with international security standards.

4.3 Subscriptions: Subscription fees are billed at the beginning of each subscription period. In the event of a price change for the subscription, the Seller will inform the user at least 30 days prior to the implementation of the new pricing.

5. Access to Services and Deliveries

5.1 Access to Online Courses and Services: Access to training and translation services is effective after payment confirmation. The user will be able to access educational content through their personal space on the Site.

5.2 Availability: Content and services are available 24/7, subject to potential technical maintenance operations.

5.3 In the event of a technical malfunction preventing access to the services for more than 48 hours, the user may request an extension of their subscription equivalent to the duration of the interruption.

6. Right of Withdrawal and Cancellation

6.1 Withdrawal: In accordance with legal provisions, online courses and training do not benefit from the right of withdrawal once the digital content is delivered or accessible. Therefore, the user waives their right of withdrawal as soon as they access the services or download a course.

6.2 Cancellation of a Subscription: The user may cancel their subscription at any time through their personal space. Cancellation will take effect at the end of the current period. No refunds will be granted for already commenced periods.

6.3 Termination by the Seller: The Seller reserves the right to suspend or terminate a subscription without notice in case of violation of these GTC or the Site’s terms of use by the user.

7. Intellectual Property

7.1 All content available on Tridgent.com, including videos, texts, images, and other educational materials, is protected by copyright and remains the exclusive property of the Seller.

7.2 Any unauthorized reproduction, distribution, or use of the contents is strictly prohibited and may result in legal action.

8. Limitation of Liability

8.1 Technical Malfunctions: The Seller cannot be held responsible for temporary interruptions of the Site or technical errors beyond its control.

8.2 Access to Third-Party Services: The Seller does not guarantee the proper functioning of links to third-party sites accessible via the Site. It cannot be held responsible for the content or services provided by these external sites.

9. Personal Data Protection

9.1 Personal information collected during registration or subscription is processed in accordance with our Privacy Policy, available on the Site.

9.2 The user has the right to access, modify, and delete their personal data in accordance with applicable laws, including the GDPR for users based in the European Union.

10. Applicable Law and Jurisdiction

10.1 These General Terms and Conditions of Sale are governed by the laws of the State of Arizona, USA.

10.2 In the event of a dispute, the parties agree to seek an amicable solution before initiating any legal proceedings. Failing an amicable solution, the dispute will be submitted to the jurisdiction of the courts of Phoenix, Arizona.

11. Contact

For any questions regarding these GTC, please contact us:

TRIDGENT MULTISERVICES LLC
Address: Central Ave, Phoenix, Arizona 85012, USA
Email: contact@tridgent.com

Done in Phoenix, Arizona, on August 15, 2024.

12. Cancellation Policy for Courses

12.1 Users may cancel their course bookings up to 48 hours before the scheduled start time. Cancellations made less than 48 hours in advance will not be eligible for a refund.

12.2 Courses must be completed within one year of purchase. After this period, any remaining course access will expire.

12.3 The Seller reserves the right to modify or reschedule courses in exceptional circumstances, and users will be informed of any changes as soon as possible.